Midmark Labor Warranty
Midmark Labor Warranty
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The applicable warranty period, measured from the date of original retail purchase of the product shall be:
(1) LABOR COVERAGE. For one year from the date of original retail purchase, Midmark will cover reasonable and customary labor charges, subject to Midmark’s then-current reimbursement limits, together with up to one hour of travel time, required to perform repairs or replacements covered under this limited warranty, provided such labor is performed by Midmark or an authorized Midmark dealer and is authorized in advance in accordance with Midmark’s warranty service procedures. This labor coverage applies during that one-year period to all products covered under this limited warranty, but only for labor required to repair or replace covered components, and does not extend or modify the applicable warranty period for any product, component, part or accessory. Labor or travel charges in excess of the foregoing limits are not covered by Midmark.
(2) OPERATORY PRODUCTS
(a) All products carry a 5-year warranty (except for the items in (b) through (g)).
(b) Upholstery (chairs and stools) carries a 2-year warranty.
(c) Manifold Assembly carries a 10-year warranty.
(d) The original LED light bulb on a new light carries a 1-year warranty.
(e) Heat and Massage System carries a 3-year warranty.
(f) Accessories not manufactured by Midmark are excluded, including but not limited to Bien-Air® products, CANVYS® Monitors, Dentsply® Cavitron® scaler, Satelec® scaler and Zyris Isolite® isolation system.
(g) Light retrofit kits carry a 2-year warranty.
(3) 631 AND 641 PROCEDURE CHAIRS are warrantied for a period of 1 year.
(4) STERILIZER PRODUCTS
Midmark M9/M11-05x Steam Sterilizer models are warrantied for a period of 2 years.
(5) QUICKCLEAN® ULTRASONIC CLEANERS are warrantied for a period of 3 years.
(6) MECHANICAL ROOM PRODUCTS
(a) PowerAir® oil-less air compressors and Midmark Smart Air Compressors are warrantied for a period of 5 years or 3,500 hours of use, whichever occurs first.
(b) PowerVac®, PowerVac®G and Midmark Smart G-Vacuums are warrantied for a period of 5 years or 10,000 hours of use, whichever occurs first (except that the vacuum pump warranty term is 10 years or 20,000 hours of use, whichever occurs first).
(c) Classic Series® wet-ring vacuums are warrantied for a period of 5 years or 10,000 hours of use, whichever occurs first.
(d) PowerMax high performance vacuums are warrantied for a period of 2 years.
(e) NXT Hg5 Series Amalgam Separators are warrantied for a period of 1 year.
(f) Midmark manufactured accessories are warrantied for a period of 1 year.
(7) SYNTHESIS® AND ARTIZAN® EXPRESSIONS CABINETRY
(a) All products and components, including door and drawer fronts, casters, and slides (except for the items in (b), (c) and (d)) carry a 10-year warranty.
(b) Electrical components such as task lights/LED lights, cords, controls and accessories carry a 3-year warranty.
(c) Sliding track monitor mount and components and upholstery carry a 2-year warranty.
(d) Countertops and resin, including accessories, carry a 1-year warranty.
(e) Airglide® System carries a 1-year warranty.
(f) SERVICE PERIOD Ten years, with exceptions on discontinuation of colors, components and parts. If a color is discontinued, Midmark will service it for the longer of 5-years or until supplies are no longer available, at which time a current color must be selected. On components and parts: in the event of a discontinuation, Midmark will offer a comparable replacement component or part.
(8) IMAGING PRODUCTS: Preva Intraoral X-Ray Systems are warrantied for a period of 2 years.
(9) MIDMARK REPLACEMENT PARTS AND ACCESSORIES
(a) Replacement Parts and Accessories carry a 90-day warranty.
(b) Classic Series twin pump replacement cartridges carry a 3-year warranty.